Service Request for Your Gas Fireplace Home » Gas Fireplace Scheduling 2026 SEASON "*" indicates required fields Step 1 of 11 9% Request Gas Fireplace Service or RepairIf you would like a project review for a new or replacement gas fireplace, please select "Projects". Name* First Last Email* Enter Email Confirm Email Customer Status*Are you a returning or new customer? Existing New Consent* I have read and agree to the Wammoth Services Privacy Policy. Request*Select the appropriate option for your request. Gas Fireplace Services Projects (New or Replace) Service Address* Street Address Address Line 2 City State AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific ZIP Code Are You the Legal Homeowner?*Select YES if your name is listed as the current legal owner for this address. Select NO if this property is a commercial or rental property or if you are a property manager, realtor, care giver, tenant or potential buyer. YES NO This field is hidden when viewing the formYOUR CODEPlease enter promotion or coupon code.Phone*Please make the appropriate correction to your phone number (delete the "1" in front).Unique ID PROJECTS Submit Your Request Through Our Wammoth Services Site CLICK to Submit Your ProjectMANAGED PROPERTY OR REAL ESTATE PROJECTS Submit Your Request Through Our Wammoth Services Site CLICK HERE to Submit Your Request This field is hidden when viewing the formZONEThis field is hidden when viewing the formZoneTypeProperty Type*Select Residential if the location is a home where a person resides. Select Commercial if the location is a business (hotel, restaurant, office) or a community space such as a lobby, reception area, or shared space. Commercial Residential How did you hear about Wammoth Services?*PLEASE SELECTSocial MediaFacebookGoogleLocal BusinessWord of MouthReferred by SomeoneReturning CustomerOtherMore details...*Please list the person. business, or other way you discovered us. SORRY Your Zip Code Is Not in Our Service Area CLICK HERE for our FAQs at Wammoth Services If you are not the legal homeowner, there may be limitations in providing services and appointments until we receive homeowner approval or authorization.Relation* Manager (Property/Facility) Contractor Realtor Potential Buyer Other Other Relation*Direction*As you are not the legal homeowner, we will direct you to the appropriate section to make your request. Commercial Property Property Manager Realtor Contractor Potential Home Buyer Tenant Company Name*MANAGED PROPERTY OR REAL ESTATE PROJECTS Submit Your Request Through Our Wammoth Services Site CLICK HERE to Submit Your Request MANAGED PROPERTY OR REAL ESTATE PROJECTS Submit Your Request Through Our Wammoth Services Site CLICK HERE to Submit Your Request Wammoth Services Inspection Services requires payment to confirm scheduled appointment. We provide a 2 hour estimated arrival window the day before the appointment as well as our technician will call when in route to the service location.Number of Gas Fireplaces*Indicate the number of gas fireplaces you wish to service/repair/inspect.Please enter a number from 1 to 4. Property InformationFuel Type* Natural Gas Liquid Propane Home Type* Single Family Townhome Condo Who resides at the home?* Homeowner Tenants reside there Home is vacant Home for Sale?* Not for Sale Active Listing Listed Soon TenantAmount Approved*Please indicate the amount approved prior to to the service (minimum is $450.00 per fireplace)Please enter a number from 450 to 2000.Tenant Name* First Last Tenant Email* Tenant Phone*Scheduling*Would you like us to contact your tenant to coordinate scheduling of the service? Wammoth will coordinate with tenants to schedule Agent will coordinate the schedule with tenants. Agent will be on site for the appointment. Convenience Fees*We offer a variety of schedule convenience options at an additional charge. Fees vary and increase during our busy season. Please indicate responsibility for the convenience fee, if your tenant requires a specific appointment Tenant's responsibility Add to the service invoice Convenience Fee Amount Approved*Please provide an approved amount for convenience fee, if applicable. ($20 -$75)Please enter a number from 25 to 100. Main Gas Fireplace InformationProvide details regarding your main gas fireplace or the gas fireplace that is most problematic.This field is hidden when viewing the formFireplace Installation Original to home Wood to Gas Conversion Home Addition Replacement Other This field is hidden when viewing the formWho installed the gas fireplace?Who Installed?ContractorFireplace RetailerFriend/NeighborSelf (DIY)Before my timeFireplace Installation Gas fireplace is original to the home Fireplace was wood-burning before converting to gas Added the gas fireplace during a renovation/addition How long have you had this fireplace? 0-2 years 3-6 years 7-10 years 10-15 years 15 - 20 years 20+ years Check all that apply Fireplace installed less than 1 year ago Multiple repair attempts. No success Ghosted by Service Provider Recent home repairs/remodel Fireplace is turned off until winter New home owner This field is hidden when viewing the formUntitled First Choice Second Choice Third Choice Gas Appliance Current Operation*Select the best statement that describes the current operation of the fireplace. Inoperable/Does not work Difficult to turn on and/or fails during operation Works well most of the time Operates as it should with no issues Rarely used Gas Fireplace Data Information*Manufacturer/Make/Model - Located on the data tag/sticker on the unit. If you do not have the information - upload a photo of your gas fireplace. I have the information I have a photo of the data tag I do not have the fireplace data Fireplace or Data Tag Photo Drop files here or Select files Accepted file types: jpg, png, heic, heif, hevc, jpeg, pdf, Max. file size: 5 MB, Max. files: 2. Manufacturer*Select the manufacturer of your fireplaceSelect ManufacturerAmerican Gas LogAstriaEiklorEmpireFMIGrand CanyonGolden BlountHargroveHeat and GloHeatilatorHeatmasterJotulKingsmanKozy HeatLennoxMajcoMajesticMarcoMendotaMonessenMontigoNapoleonRasmussenRegencyRH PetersonSuperiorTown and CountryTravis IndustriesValorVermont CastingsOtherModel*Enter the Model Name or NumberSerial #Enter the Serial NumberProfessional Service History*Select the best statement regarding professional service history Service annually (each year) Random service (years between services) Service only when there is an issue Never been professionally serviced Last professional service*Less than a year1-3 years ago3-5 years ago5+ years agoNever been serviced #1 Gas Fireplace*Standard Service is the recommended annual service for units that are maintained and served every year. Repair Service is ideal for units that are experiencing issues, have not been maintained, never been serviced, or require diagnosis/repairs. The Assessment Service does not include cleaning or servicing, but is offered if the operation status is unknown, new home or potential home sale. Standard Gas Fireplace Service Gas Fireplace Repair Gas Fireplace Assessment Fireplace Age*What is the approximate age of this gas fireplace? Less than 1 year 1-2 years 3-5 years 5-10 years 10-15 years 15+ years Gas Fireplace Type*Select the gas fireplace that is most similar to yours.Select exactly 1 choice. Gas Logs (open front) Direct Vent (glass front is not opened) Outdoor Fire Appliance Other Other Type*Describe your gas-fueled appliance typePhoto of "Other" Fireplace Drop files here or Select files Accepted file types: jpg, png, heic, heif, hevc, jpeg, pdf, Max. file size: 10 MB, Max. files: 2. #1 Glass Sides*How many glass sides does your fireplace have? This is specifically if you have a direct vent unit. Single Side Two Sides (see-through) Three Sides (pennisula) Traditional Fold Doors No Glass #1 Vented or Ventless*Vented (exhaust goes out your chimney. Damper is fully open as are the doors) or VentFree (no venting to the outside is required. May look similar to vented log set or an insert) Vented Log Set Ventless Gas Fireplace Not Sure #1 Outdoor*Please select If your gas fireplace has contemporary media such as glass gems or rocks and requires removal, additional charge will apply. Technician will verify at time of service. Outdoor Fire-Pit Outdoor Traditional Fireplace Other type Indoor Unit Media Logs Fire Glass or Beads Fire Pit with lava rocks, glass, other media No Media Estimated Last Service Date*MMMM123456789101112DDDD12345678910111213141516171819202122232425262728293031YYYYYYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920#1 Issues & Concerns*What is the main issue that you are experiencing with your gas fireplace? Burner flames do not ignite or are small Fireplace is dirty or has excessive sooting Pilot light does not light or does not stay lit Fireplace has a odd smell during operation Fireplace shuts off on its own Other concerns No concerns Other concerns*Briefly describe the issueConfirm No Issues*Please confirm your gas fireplace is operating as intended with no issues. This is based on your response regarding the operation of the uinit (previous page) or you selected No Concerns for any issues. Gas Fireplace operates with no issues There are occassional issues Unable to turn it on Not at service location 2nd Gas Fireplace#2 Fireplace* 2nd Gas Log Set 2nd Direct Vent 2nd Outdoor #2 Fireplace Additions* 2+ glass sides Outdoor Unit None #2 Age* Less 1 year 1-5 Years 5-10 years 10+ years #2 Issues & Concerns*What is the main issue that you are experiencing with your gas fireplace? Pilot light does not light or does not stay lit Burner flames do not ignite or are small Fireplace shuts off on its own Fireplace is dirty or has excessive sooting Fireplace has a odd smell during operation Other concerns No concerns 3rd Gas Fireplace#3 Fireplace* 3rd Gas Log Set 3rd Direct Vent 3rd Outdoor #3 Fireplace Additions* 2+ glass sides Outdoor Unit None Age #3 Less 1 year 1-5 years 5-10 years 10+ years #3 Issues & Concerns*What is the main issue that you are experiencing with your gas fireplace? Pilot light does not light or does not stay lit Burner flames do not ignite or are small Fireplace shuts off on its own Fireplace is dirty or has excessive sooting Fireplace has a odd smell during operation Other concerns No concerns 4th Gas Fireplace#4 Fireplace* 4th Gas Log Set 4th Direct Vent 4th Outdoor #4 Fireplace Additions* 2+ glass sides Outdoor Unit None Age #4 Less 1 year 1-5 years 5-10 years 10+ years #4 Issues & Concerns*What is the main issue that you are experiencing with your gas fireplace? Pilot light does not light or does not stay lit Burner flames do not ignite or are small Fireplace shuts off on its own Fireplace is dirty or has excessive sooting Fireplace has a odd smell during operation Other concerns No concerns This field is hidden when viewing the formPricingThis field is hidden when viewing the form2 Gas Fireplaces Discount $75 $0.00 This field is hidden when viewing the form3 Gas Fireplace Discount $150 $0.00 This field is hidden when viewing the form4 Gas Fireplace Discount $225 $0.00 This field is hidden when viewing the formAppointmentOUR SCHEDULE POLICY Here is our general scheduling policy: Appointment arrival window is 9am - 4pm/5pm An estimated 2-hour arrival window is provided day before or morning of your appointment. The estimated arrival window can change at anytime. A courtesy call is made 5-20 minutes prior to technician arrival for appointment. Scheduling requests, guaranteed arrival window, timeframe preferences, or after-hours option are accommodated by selecting a Schedule Convenience option. Wammoth Services will accommodate scheduling requests, provide a guaranteed arrival window, offer extended hour appointment for an additional fee. We offer SCHEDULE CONVENIENCE options so you can plan your day, your way and know when we'll arrive. If you have scheduling restrictions or limitations, would like a specific timeframe or simply to guarantee your arrival window, we encourage you to select one of these options. Schedule Convenience Options Guarantee Arrival Window $10.00: Provided arrival window on reminder will not change even if our schedule does. Timeframe Preference $20.00: Choose morning (9am - 1pm) or afternoon (12pm - 4pm) arrival and the day(s) of the week. Specific Schedule Request $30.00: Includes Timeframe Preference + ability to provide additional scheduling parameters + 2-hour arrival window is assigned at scheduling. Extended Hours $Varies: Appointment outside our normal business hours. Early Arrival 8am-9am ($50.00) Late Arrival 4pm-6pm ($25.00) Later Arrival 5pm-7pm ($50.00) Saturday 10am-3pm ($75.00) Schedule Convenience* DECLINE Schedule Guaranteed Arrival Window Timeframe Preference Specific Schedule Request Extended Hours Day of Week Monday Tuesday Wednesday Thursday Friday Select AllTimeframe Morning Afternoon Extended Hours* Early (8pm-9am) Late (4pm-6pm) Later (5pm-7pm) Saturday Specific Request or Limits*Please provide the detail of any scheduling limitations or specific requests. We will provide a 2-hour arrival window with your appointment. Subtotal $0.00 {order_summary} *Estimated pricing. Message to WammothInclude any other information you wish to provideFile UploadAccepted file types: jpg, gif, png, heic, heif, hevc, tiff, bmp, jpeg, pdf, Max. file size: 3 MB. Please Confirm: Point of Contact: {Name (First):1.3} {Name (Last):1.6} Phone: {Phone:3} Email: {Email:2} Service Location: {Service Address (Street Address):4.1} Preference: {Schedule Convenience:273} Day of week: {Day of Week:274} Time: {Timeframe:276} This field is hidden when viewing the formSection BreakTerms of Service*Please review our terms of service.There is no obligation to accept the appointment we offer. Pricing is estimated based on your submitted information. Wammoth Services will advise you of any pricing updates (prior to or at time of appointment). By scheduling or confirming an appointment with Wammoth Services, you acknowledge that you have read, understand, and agree to be bound by our terms and conditions, including service fees, cancellation policies, and warranty limitations. IMPORTANT: Reschedule or cancellation requests must be received by Wammoth Services by 9am on the preceeding business day prior to your appointment to avoid our cancellation fee. Deposit may be required to secure your appointment; including but not limited to, appointments with multiple gas fireplaces, potential extended appointment time, or during the holiday and busy seasons. We do not guarantee or offer any warranty that our services will remedy/fix/resolve all issues. I agree to the Terms of Service CLICK to Review our Full Terms & Conditions
