Commitment to Excellence
Wammoth Services believes that a well-maintained gas fireplace is the heart of a cozy home. Our journey began with a simple mission: to provide unparalleled gas fireplace service and repairs to homeowners. Through our dedication to innovation, integrity, and customer satisfaction, we have become a trusted name in the industry. Our vision is to ensure every home has a reliable and safe fireplace, creating warm memories for families.
Request Your Service Online
Do you need fireplace repair or maintenance? Simply submit an online request, and our team will reach out to schedule your service at your convenience. It's quick, easy, and hassle-free.
Our Wammoth Journey
Today there are no rules, no limits, and remove the unnecessary. I am traveling back to simplicity by redesigning our business website. Strip it back to basics. No frills. No thrills. Simple. Aesthetic. Uncomplicated. Did I mention – I am not a web designer or web developer, I’m not familiar with coding, and I’m limited in my knowledge of websites. But I see now - too much fluff, too much “try” in SEO, complicated site forms, impersonal communication, and too much, just too much…stuff.
The ABOUT US page – a description of our journey as a “Small Family Business in America Today” or simpler terms,
THE AMERICAN DREAM.
To tell our story is such a personal experience for me. My biggest mistake/regret was my thought process for my website that I must be so impersonal and detached, write a sterile copy for my site, describe my company as a 3rd non-interested party. But the opposite is true - my interactions with customers are quite personal and special. These experiences must be celebrated and not forgotten!
Bill and I met in the late 90’s through a mutual group of friends. It wasn’t until a decade later that the opportunity to date presented itself which led to our wedding in September of 2009. My children, Ryan and Eden, became his children on this day.
Fast forward a few years…
Bill turned down a promotion at work (HVAC). His stance – if he was going to answer customer calls 24/7 then he would do it for his own company. It was not worth the bump in pay. So, I challenged him on what his business would be. In 2014, Bill had the answer - Gas Fireplace Service. I thought he was crazy and simply said that I would never be able to leave my corporate job. But I believed in Bill and worked many hours outside my corporate job to build our business!
Ryan joined us in 2016 to begin his journey with us as a service technician and future gas fitter. He has contributed to our vision for the amazing customer experience. And In 2017, I was blessed to leave the corporate world and pursue our family business full time! A few years later, our daughter, Eden joined the company to provide administrative and customer support. In the years between, Bill and I have been blessed with grandchildren in hopes to carry on our business: Ryan’s 3 sons - Noah Everett, Owen Asher, and baby Theo Hunter - as well as Eden’s daughter - Aurora Lee.
It is now 2024 – 10 years from our humble beginning in 2014. The past few years have been challenging and the future of our business is uncertain – a term I never thought would enter my business vocabulary.
Wammoth Services will delve into related territories to adjust to the changes of success in the small business realm. We (Bill, Stacy, Ryan, and Eden) are committed to the amazing customer experience that is expected from a service provider at a reasonable cost. We appreciate your business and the chance to prove that you too deserve that amazing customer experience!
May God Bless You and Keep You – Stacy Watson, CEO, Wammoth Services, LLC